Employment Opportunities

ITO EN (North America) INC.

 Assistant Retail Store Manager (Costa Mesa, CA)

We are currently seeking an experienced full-time Assistant Retail Store Manager to be based in our matcha LOVE, Costa Mesa, CA Store.

Job Description

• Completes store operational requirements by scheduling and assigning employees; following up on work results.

• Manage and control perpetual inventory stock counting / inventory accuracy checks

• Execute the daily operational, day-to-day goals and priorities assigned by store management

• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

• Answer customers’ questions and provide information on our products

• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task

• Provides Teas leave, Tea set products and drink and sweet consistently for all customers by adhering to presentation standards.

Requirements:

• Must be able to work and willingness to work flexible hours

• Previous experience in retail environment and minimum 1 year manager experience

• Tea knowledge preferred

• Excellent customer service skills

• A commitment to service excellence and customer satisfaction

• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task

• Ability to work as part of a team

• Fluent bilingual in Japanese/English is desired

Retail Store Manager (San Jose, CA)

We are currently seeking an experienced full-time Assistant Retail Store Manager to be based in our matcha LOVE, San Jose, CA Store.

Job Description

• Completes store operational requirements by scheduling and assigning employees; following up on work results.

• Manage and control perpetual inventory stock counting / inventory accuracy checks

• Execute the daily operational, day-to-day goals and priorities assigned by store management

• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

• Answer customers’ questions and provide information on our products

• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task

• Provides Teas leave, Tea set products and drink and sweet consistently for all customers by adhering to presentation standards.

Requirements:

• Must be able to work and willingness to work flexible hours

• Previous experience in retail environment and minimum 1 year manager experience

• Tea knowledge preferred

• Excellent customer service skills

• A commitment to service excellence and customer satisfaction

• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task

• Ability to work as part of a team

• Fluent bilingual in Japanese/English is desired

Retail Store Manager (Brooklyn, NY)

We are currently seeking an experienced full-time Retail Store Manager to be based in our new Brooklyn, NY Store.

Job Description:

•  Oversee store operational requirements by scheduling and training employees; following up on work results.

•  Manage and control perpetual inventory stock counting / inventory accuracy checks

•  Execute the daily operational, day-to-day goals and priorities assigned by store management

•  Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

•  Answer customers’ questions and provide information on our products

•  Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task

•  Provides tea leaves, teaware products, beverages and sweets consistently for all customers by adhering to presentation standards.

Requirements:

•  Previous experience in a retail environment with a minimum of 1 year of managerial experience

•  Must be able to work flexible hours•  Knowledge of tea preferred

•  Excellent customer service skills•  A commitment to service excellence and customer satisfaction

•  Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task

•  Ability to work as part of a team

•  Bilingual fluency in Japanese/English is desired


If you possess the required skills for these positions, please send your resume and cover letter to careers@itoen.com.  Only qualified candidates will be contacted. (Please attach resume in PDF or Microsoft Word format) 

ITO EN (North America) INC.
Human Resource Department
20 Jay Street, Suite 530 
Brooklyn, NY 11201
F: 808-841-4384
F: 718-246-1325
careers@itoen.com

 

ITO EN (USA) Inc. (Honolulu, HI)

Production Manager

ITO EN (USA) Inc. is seeking an experienced manufacturing manager to be responsible for directing the activities in our Kalihi production plant, including, but not limited to:  determining types and quantities of products and scheduled delivery dates to aid in planning department operations; preparing operations schedule and coordinating manufacturing activities to ensure production and quality of product meet required specifications; supervising a production crew; inspecting machinery, performing and directing repairs; scheduling preventative maintenance of plant equipment, maintaining plant facilities and equipment in a sanitary condition.

Secondary responsibilities include: Goal setting, developing ways to improve efficiency, training, coaching and counseling employees.  Runs equipment if needed.

Candidates are required to have 5-7 years of supervisory experience in manufacturing.  Food or Beverage manufacturing highly desirable.

Production Operator

ITO EN (USA) is seeking a Production Operator to be part of our team.  We operate as “one team” so flexibility in job assignment is a must.  Ideal candidates must be willing and able to learn to operate all production equipment such as the filler, seamer, tray packer, palletizer and depalletizer.  Duties also include production plant sanitation.  Work is primarily Monday through Friday.

This position has a 4:00 a.m. start time.  You must be able to start work by 4:00 a.m.

1 year experience working in food or beverage production environment is preferred.   Must be willing to work overtime with little notice and on some Saturdays.  Must be able to read, write and speak English and have basic math skills.  Must be able to stand for up to 8 hours.  At times, requires repetitive lifting and stacking of 20 pounds cases.  Lifting on an infrequent basis up to 50 pounds is required.  Must be able to push and pull carted loads up to 1,000 lbs.  Forklift operator experience is helpful, but certification training is provided.

A criminal background check shall be conducted after a conditional offer of employment is made, in order to determine an applicant or employee’s suitability for employment in this position, and any other tasks that give direct access to our raw materials, formulation and beverage processing.

Sales and Merchandising Representative (Account Specialist)

ITO EN (USA) Inc. is seeking an experienced sales professional to be responsible for servicing established customers and opening new accounts.  Preferred experience in maintaining a sales route for food and/or beverage accounts, order taking, inventory, shelf maintenance, display building and flexibility to adapt to changing workloads.  Some outside sales of food and beverage preferred.  Must be able to lift and carry up to 40 lbs. and push and pull up to 2,000 lbs. with a pallet jack.  Requires reliable transportation, clean abstract, valid Hawaii driver license,

For full time positions we offer:

» Full medical, dental, drug and vision insurance plans with UHA and Kaiser with HDS Dental
» Paid holidays, vacation and sick leave
» 401(k) plan with company matching contributions
» Medical and Dependent Care flex spending accounts
» Employee discounts on our products

You may E-mail your resume to: itoenusajobs@gmail.com. (Please attach resume in Microsoft Word format.)

We're sorry that we will not be able to respond to all submissions. Only qualified candidates will be contacted. We are an Equal Employment Opportunity / Affirmative Action Employer. We support and enforce a drug-free workplace.

ITO EN (USA) INC.
125 Puuhale Road
Honolulu, HI 96819
T: 808-847-4477
F: 808-841-4384
info@itoen-usa.com
http://itoen-usa.com